FCIXperts

Last updated: 23 December 2025
 Website: academy.fcixperts.com

1) Acceptance of these Terms

By accessing or using FCI Xperts Academy (the “Platform”) and/or purchasing or using any online training, toolkits, templates, guides, downloads, and related digital products (the “Services”), you agree to these Terms of Use (the “Terms”). If you do not agree, do not use the Platform.

These Terms apply to all visitors, users, and purchasers.

2) Who we are

FCI Xperts Academy (“FCI Xperts”, “we”, “us”, “our”) is a professional initiative operated by a collective of independent experts providing educational and practical digital resources through the Platform.

contact: [email protected]

3) Eligibility 

The Services are intended for professionals. You must be at least 18 years old (or the age of legal majority in your country, if higher) to create an account or purchase. By using the Platform, you confirm you meet this requirement.

4) Account registration and security

You may need to create an account to access certain Services. You agree to:

• provide accurate, current, and complete information;
• keep your login credentials confidential; and
• notify us promptly if you suspect unauthorized access.

You are responsible for all activity under your account.

5) One-time purchases, access, and delivery

All purchases on the Platform are one-time purchases.

Upon successful payment, we grant you access to the purchased digital content through your account on the Platform.

Lifetime access: Unless a product page explicitly states otherwise at the time of purchase, access is provided on a lifetime basis, meaning you can continue to access the purchased content for as long as:

• the Platform remains available; and
• your account remains in good standing (see Section 12).

Downloadable files: Where a product includes downloadable templates/toolkits, the files may be made available for download through the Platform. We may occasionally update downloadable files (e.g., corrections, improved formatting, updated references). Replacement versions may be provided in the Platform at our discretion.

6) Pricing, taxes, and payments

Prices are shown at checkout and may change at any time before purchase. Payments are processed by third-party payment providers. We do not store full payment card details.

You are responsible for any taxes, duties, or other charges applicable in your jurisdiction, if any.

7) Refund policy 

All sales are final. No refunds are provided.

Because the Services are digital and may be accessible immediately (including courses and downloadable files such as templates/toolkits), you acknowledge that you are purchasing digital content and that you will not be eligible for a refund once access is provided.

Exception — where required by law: Nothing in these Terms limits any refund or remedy that is required by applicable law and cannot be waived.

Payment disputes / chargebacks: If you experience a technical issue or believe you were charged in error, please contact us first at [email protected] so we can assess and resolve the matter. Unjustified chargebacks or payment reversals may result in loss of access to the Services.

8) License to use the content 

Unless explicitly stated otherwise in writing, your purchase grants you a limited, non-exclusive, non-transferable, revocable license to access and use the content for your personal use or internal business use within your own organization.

This license applies to all content formats, including courses and downloadable templates/toolkits.

You may not, and you agree not to allow others to:

• copy, reproduce, republish, sell, resell, rent, sublicense, or distribute the content or files;
• share access credentials or allow third parties to access content through your account;
• upload content/files to shared drives, public platforms, marketplaces, or repositories;
• remove copyright/trademark/proprietary notices; or
• use the content to create, market, or sell competing products/services.

Team use: If you need multi-user access for a team, you must obtain a written authorization or an enterprise arrangement from us ([email protected]). A single-user purchase does not grant multi-user rights.

9) Intellectual property

All content on the Platform (including courses, videos, text, graphics, templates, toolkits, logos, designs, and materials) is owned by or licensed to FCI Xperts and is protected by applicable intellectual property laws. All rights not expressly granted are reserved.

10) Acceptable use

You agree not to:

• misuse the Platform or attempt to bypass security or access controls;
• scrape, crawl, reverse engineer, or interfere with the Platform’s operation;
• upload malware or harmful code;
• infringe third-party rights, or post unlawful, misleading, or abusive content;
• use the Services in a manner that violates applicable laws or regulations.

11) Educational and professional-use disclaimer 

The Services are provided for educational and informational purposes and reflect professional experience and general practices.

They do not constitute legal advice, financial advice, regulatory advice, or any professional advice tailored to your specific situation. You are responsible for how you use the materials and for obtaining appropriate professional advice where necessary.

Use of the Services does not create any client, advisory, fiduciary, or attorney-client relationship.

12) Platform integrity, enforcement, and access restrictions

To protect the Platform and our content, we may restrict, suspend, or terminate access if we reasonably believe that:

• you breached these Terms (including sharing content or account access);
• your activity is fraudulent, abusive, or poses a security risk; or
• we are required to do so by law or to protect rights, safety, and integrity.

If access is restricted or terminated due to a breach, you may lose access to purchased content and files.

13) Third-party platforms and links

The Platform may be delivered using third-party technology providers (including learning management and hosting services). The Platform may also contain links to third-party sites. We are not responsible for third-party content, availability, or practices. Your use of third-party services is subject to their terms.

14) No guarantees

We do not guarantee any specific outcomes, certification, regulatory acceptance, audit results, business results, or compliance outcomes. Any examples, case studies, checklists, or suggested approaches are illustrative.

15) Disclaimer of warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, timely, secure, or error-free operation.

16) Limitation of liability 

To the maximum extent permitted by applicable law:

• we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill; and
• our total liability for any claim relating to the Services will not exceed the amount you paid for the specific Service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (for example, fraud or wilful misconduct where legally non-excludable).

17) Privacy and data protection

We process personal data in accordance with our Privacy Policy, which forms part of these Terms. For privacy requests, contact FCI Xperts Data Protection Team via [email protected].

18) Changes to the Services or these Terms

We may update the Services and these Terms from time to time. We will post the updated version on the Platform with a revised “Last updated” date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

19) Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

20) Entire agreement

These Terms, together with the Privacy Policy and any product-specific terms displayed at checkout or on the product page, form the entire agreement between you and us regarding the Services and supersede prior discussions or understandings.

21) Contact

For support, payment issues, or Terms questions: [email protected]
 Website: academy.fcixperts.com